Shipping & Delivery Policy
Thank you for shopping with us!
Free Shipping
We are pleased to offer FREE standard shipping on all orders. No minimum purchase is required.
Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
- Standard Shipping: 5–7 business days
Please note that delivery times are estimates and may vary due to weather, customs clearance, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Shipping Delays
While we strive to deliver your order on time, occasional delays may occur due to shipping carriers or customs inspections. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Returns & Refunds
Your satisfaction is important to us.
If your item has a quality issue or arrives damaged, you may request a full refund or replacement within 30 days of receiving your order.
To qualify:
- Contact us within 30 days of delivery.
- Provide your order number and clear photos showing the quality issue.
- Once approved, we will process your refund or replacement as quickly as possible. Policies like these are commonly used by jewelry stores to address defective items.
For any questions regarding your order, please contact our customer support team. We're always happy to help!